Policies

F A Q & shoppe policies

WHAT DOES 'KONEKO KAWAII' MEAN?

My love of alliteration, cats, and cuteness. In Japanese, koneko means kitten, and kawaii means cute. koneko kawaii is kitten cute.

WHAT MATERIALS DO YOU USE?

Unless stated otherwise, I create with high quality, acrylic yarn. My materials result in products which are soft, squishy, and warm.

WHAT ARE YOUR INSPIRATIONS?

Cuteness within Japanese culture (kawaii), cartoons, cosplay, cats, and various friends and fellow artists.

WHERE ARE YOU LOCATED?

koneko kawaii is located in the beautiful, coastal Virginia town of Poquoson. While my home is friendly to three rabbits, and one cat, my studio is separate from the fur babies. I have a designing and creating space, which is cheerful, smoke-free, and pet-free. 

SHOP POLICIES, SHIPPING & PAYMENTS

I specialize in mostly made-to-order items I have a two week turnaround time. I ship USPS First Class, First Class International, and Parcel Post. I will be shipping to your confirmed PayPal address unless you tell me otherwise. For international shipments, you are responsible for any of your country’s Customs Fees. 

PLEASE NOTE: I am not responsible for lost or stolen items with the shipping carrier. If the item is returned to me due to you providing the wrong shipping address, you will be responsible for the shipping fee to re-mail the item.

If there is any error on my part, I will do everything in my power to make amends, including paying any additional shipping fees incurred. 

Payment

I currently accept payment through PayPal. Please follow the on-screen prompts when you order. If you would like to place an order with your Credit/Debit Card, please email me and I will send you an invoice through Square Payments. If you have any problems please let me know.

discover koneko kawaii @konekocrochet